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Customer reviews of Woodhorn Motors

At Woodhorn Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Woodhorn Motors

Woodhorn Motors
5
4.9

Based on 37 customer reviews

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  • 5

    5 stars isn't enough !!!

    By Janice A on 12 December 2017 | Verified purchase

    After looking at hundreds of cars on line, I saw 'the one' at Woodhorn Motors..... reading previous reviews, I decided to pay them a visit. What a great decision - John is a genuinely lovely man, so very helpful and there was absolutely no pressure at all. I am delighted with 'Cynthia', it's a pity there isn't the option to give you 10 stars !!! I shall be recommending Woodhorn Motors to all of my family and friends and when the time comes to change my car, I wouldn't think of going anywhere else. Thank you, John - you are a credit to your profession :-). Jan Anderson, a very satisfied customer.


  • 5

    Buying a car made easy

    By Irene N on 26 November 2017 | Verified purchase

    Just bought a DS4 from Woodhorn motors, we didn't feel pressured in any way to purchase. John was first class took all the worry about sorting car tax and informing DVLA. After Driving away in the car we had nothing else to worry about, I've bought Quite a few cars but never had the attention to detail that we got from John, Thankyou 2 very satisfied customers. Would recommend Woodhorn motors Ashington to anyone.Irene and David

    Reply from Woodhorn Motors on 27/11/17

    Irene, thank you for your kind words and i am so pleased you found the whole process comfortable and easy to do. You enjoy your new car and have many safe journeys in it. all the best John


  • 5

    What I needed

    By Dale C on 26 November 2017 | Verified purchase

    Professional whilst maintaining a friendly and personal manner. Very good value.

    Reply from Woodhorn Motors on 27/11/17

    Many thanks for your kind words Dale, i do hope your vehicle serves you well and gives you the family space you were looking for. all the best John


  • 5

    Second purchase

    By NEIL W on 21 October 2017 | Verified purchase

    Friendly staff and were able to get the car ready early which we appreciated. This is the second car we have bought from them and we are pleased with the 12 month warranty.

    Reply from Woodhorn Motors on 28/10/17

    Hi Neil thank you for your kind words, enjoy your new vehicle.


  • 5

    Great local service

    By Elaine S on 07 October 2017 | Verified purchase

    Member of staff was very helpful, hastle free, had test drive. Car was exactly what we were looking for and drove it away next day.

    Reply from Woodhorn Motors on 08/10/17

    Thank you for your kind words Elaine. Pleased you were happy with your experience with us and if there is anything we can do in the future please get in touch. Kind regards Richard


  • 5

    Spot on for customer service

    By Paul M on 07 October 2017 | Verified purchase

    Very helpful nice polite guys five star company would recommend five stars

    Reply from Woodhorn Motors on 07/10/17

    Thank you for your kind words Paul, Hope you get the full use of the estate car playing plenty of golf in the future. If there is anything we can do for you please get in touch. Many thanks Richard


  • 5

    Fantastic service. 100% recommend

    By Danielle J on 29 September 2017 | Verified purchase

    Fantastic service from start to finish! John was amazing throughout our whole buying experience! Absolute credit to the company, he made purchasing our perfect car very enjoyable. Enjoy your time off you will need it after dealing with me haha! We will certainly be returning when we renew our car. 100% recommend.

    Reply from Woodhorn Motors on 30/09/17

    Thank you for your kind words Danielle, Your BMW looked great as you drove out, i know you will enjoy it. Remember we are only a call away to help if you have any issues. All the very best John


  • 5

    Excellent,reliable and helpful at all times

    By Norman R on 20 September 2017 | Verified purchase

    I have always found that Woodhorn Motors are a first class company to deal with. In all of my dealings with them I have found that all of the staff are excellent both when purchasing a vehicle and during the ownership including rectifying any faults on the vehicles(very few) .All in all dealing with them is a pleasure. Norman Robinson

    Reply from Woodhorn Motors on 22/09/17

    Thank you for your kind words Norman. As always we are here to help anytime. kind regards john


  • 5

    Excellent

    By Curtis C on 17 September 2017 | Verified purchase

    After a day of disappointment with other dealers it was such a pleasure to deal with them. They did everything they said they would and went the extra mile

    Reply from Woodhorn Motors on 18/09/17

    Thanks Curtis for your kind words. I hope the Insignia works well for you. We are here to help if you have any problems. All the best John


  • 5

    New car

    By Stephen L on 26 August 2017 | Verified purchase

    Excellent customer service , very happy with all aspects of my purchase.

    Reply from Woodhorn Motors on 30/08/17

    Thankyou for your review Stephen, it is very much appreciated. i hope all goes well with your new purchase and dont forget we are here to help if you have any problems. thanks again.