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Customer reviews of Woodhorn Motors

At Woodhorn Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Woodhorn Motors

Woodhorn Motors
5
4.9

Based on 51 customer reviews

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  • 5

    Outstanding customer service and greatl

    By Emma H on 04 March 2017 | Verified purchase

    'Outstanding' customer service and very supportive of me when purchasing my first car! Can not fault any stage of the process as it was kept simple and hassel free! Without the usual pressure sales, it really was a breath of fresh air and the car is just the ticket. The prices are fair and competitive so another thumbs up from me! Massive recommendations to friends and family and no doubts we will be back for the next one. Many thanks to John for helping me out with this and helping me get on the road!

    Reply from Woodhorn Motors on 08/03/17

    Thank you so much for your kind words Emma, I know you will enjoy your Polo, drive safe and dont forget we are here to help anytime. all the best John


  • 5

    Very good dealer

    By Ronald B on 11 October 2016 | Verified purchase

    Very good dealer, the most courteous salesman you could ever meet. Very helpful excellent service.

    Reply from Woodhorn Motors on 15/10/16

    Thank you for your kind comments. Don't forget we are here to help any time. I trust your vehicle will do everything you need it to. kind regards John


  • 5

    Very relaxed and professional

    By Richard W on 10 October 2016 | Verified purchase

    Once again an excellent service from Woodhorn Motors, very easy no pressure approach felt at ease .This is the 3rd car we have bought from John and won't go anywhere else Thank you John.

    Reply from Woodhorn Motors on 15/10/16

    Thank you for your kind comments. I trust you will get many hours of happy motoring with your new car. don't forget we are here to help any time. i look forward to your next one. all the best John


  • 5

    Exceptional.

    By Linda W on 03 October 2016 | Verified purchase

    Extremely Friendly and very accommodating and Excellent service. Delighted with my car! *****Highly recommended*****


  • 5

    great customer service

    By Alan T on 22 September 2016 | Verified purchase

    First class service for start to finish highly recommended ¿¿


  • 5

    Easy Exciting Experience

    By Meegan T on 22 July 2016 | Verified purchase

    From the moment I enquired about the car I wanted John was very helpful! Can't thank him enough for helping me, would definitely recommend them!

    Reply from Woodhorn Motors on 23/07/16

    Thank you Meegan for your kind words. Enjoy your new Fiat 500 it was lovely to meet you. all the best


  • 5

    Not just the extra mile, miles ahead.

    By Pearl L on 06 July 2016 | Verified purchase

    I have recently purchased an excellent car from Woodhorn motors. Every aspect of this transaction has been processed with exceptional customer service and professional efficiency. I would attribute honesty, trust and integrity to Woodhorn Motors, and highly recommend anyone looking for a vehicle to check them out first. Woodhorn Motors were found on Auto Trader and living approx 230 miles from them has not, in any way, diminished their excellence.

    Reply from Woodhorn Motors on 07/07/16

    Thank you for your kind words they are much appreciated. I hope you have many many miles of happy and safe motoring with your Honda Jazz. I am just sorry i didnt get to meet you in person. kind regards


  • 5

    Fist class service

    By Peter L on 28 June 2016 | Verified purchase

    First class service from a very good salesman thank you John

    Reply from Woodhorn Motors on 29/06/16

    Thank you very much for your kind words. I hope you have many miles of safe motoring in your recently acquired vehicle. Remember we are here to help if you have any problems.


  • 5

    Good, but not serviced when agreed to be

    By Louise S on 14 July 2018 | Purchase not verified

    This was the first time that I've bought myself a car so I wanted to make sure everything was right. The guys at woodhorn motors were great. They didn't pressure you, you had to seek them if you wanted anything which I liked. They also let you test drive the car on your own which previous garages when car hunting hadn't. The test drive route is great also, you can really go up and down the gears of the cars. The guys were polite, attentive and willing to help/answer any questions. However, when I got home and checked the service history book, it has not been serviced even though we agreed it would be serviced before purchase....not best pleased about this as a service is due again in 2 months

    Reply from Woodhorn Motors on 14/07/18

    Hi Louise, Sorry that your not happy about the service you have received. I can however assure you the vehicle has been serviced as agreed but it has been a busy week and and i wasn't in the workshop all the time so it more like the book hasn't been stamped that's all. If you forward me the book i will make sure its stamped for you and send it back to you. Once again sorry for the inconvenience. Hope your happy with the car apart from that. Thank you. Richard


  • 5

    Fantastic

    By Stephen C on 27 October 2017 | Purchase not verified

    Recently bought vw passat overall excellent service car was everything said it was let me test drive vehicle by myself no hassle at all manager was really nice person would highly reccomend to anyone overall i am really happy and got a great deal thanks again

    Reply from Woodhorn Motors on 28/10/17

    Many thanks for your kind words, enjoy the new car. kind regards John