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Customer reviews of Woodhorn Motors

At Woodhorn Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Woodhorn Motors

Woodhorn Motors
5
4.9

Based on 60 customer reviews

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  • 5

    Excellent

    By Curtis C on 17 September 2017 | Verified purchase

    After a day of disappointment with other dealers it was such a pleasure to deal with them. They did everything they said they would and went the extra mile

    Reply from Woodhorn Motors on 18/09/17

    Thanks Curtis for your kind words. I hope the Insignia works well for you. We are here to help if you have any problems. All the best John


  • 5

    New car

    By Stephen L on 26 August 2017 | Verified purchase

    Excellent customer service , very happy with all aspects of my purchase.

    Reply from Woodhorn Motors on 30/08/17

    Thankyou for your review Stephen, it is very much appreciated. i hope all goes well with your new purchase and dont forget we are here to help if you have any problems. thanks again.


  • 5

    Great, especially John and Richard

    By Ernest O on 25 August 2017 | Verified purchase

    A brilliant experience. Very professional, helpful and nothing is too much bother. I buy all my cars from them

    Reply from Woodhorn Motors on 25/08/17

    Thanks Ernie really appreciate your review. I am sure you will be happy with this one. As always we are here to help if you have any issues. Kind Regards John


  • 5

    Woodhorn Motors Ashington

    By Colin R on 23 August 2017 | Verified purchase

    John Clay Of Woodhorn Motors Ashington Northumberland,Treated me with respect, good manners gave me help and advice where needed without being pressured into buying a car.Very professional and approachable to ask any questions. All documentation done online Made the experience of buying a car less stressful. Made sure the car was ready to pick up when I needed it. Would not hesitate in going back.

    Reply from Woodhorn Motors on 25/08/17

    Many thanks for your kind words Colin, very much appreciated. I hope the car serves you well, but dont forget we are here to help if you have any issues. all the best John


  • 5

    Woodhorn Motors Superb Service

    By Maurice D on 21 August 2017 | Verified purchase

    Always buy our cars from Woodhorn Motors, we Trust them completely an have never bought a bad car yet from Woodhorn Motors. John Clay is a superb salesman and a great guy as are all the staff. Absolutely delighted with our new Fiat Panda.

    Reply from Woodhorn Motors on 22/08/17

    Hi Maurice thank you for your very kind words, they really are appreciated. I am sure the Panda will work well for you but don't forget if you have any issues please let us know so we can look after you. all the best John


  • 5

    Great customer service

    By Muriel R on 24 June 2017 | Verified purchase

    Great customer service.Never lets the customers down.

    Reply from Woodhorn Motors on 25/06/17

    Many thanks for your kind words. I do hope you enjoy your recent purchase and have many happy outings all together. you know we are here to help anytime. kind regards John


  • 5

    Absolutely flawless

    By Yasmin L on 26 May 2017 | Verified purchase

    Went in to buy a specific car but when I asked about it they told me it had just been sold but I was told to wait and they would check their stock list for me. The salesperson I dealt with went above and beyond to find me the same car but more appropriate for what I needed and with a low mileage on it. he found me one which was perfect and said he could get it to the garage by the next day. I had just returned home when I got a phone call off the sales person to say that he, personally, went to Wingrove and drove said car back to Woodhorn motors. I went to see it that night and drove away with it the next day. Cannot fault the service I received at all!

    Reply from Woodhorn Motors on 27/05/17

    Thank you for your kind comments. I do hope you enjoy your new car and dont forget we are here to help if you have any issues. all the best John


  • 5

    5 star service without a doubt!

    By KATHLEEN L on 20 March 2017 | Verified purchase

    Extremely helpful and friendly sales advisor (John Clay) who offered his best opinions and helped advise me on my best options while buying a car. I also had my 3year old daughter with me (who can be a very hyper at times), but John was fantastic with her and provided toys and books to keep her entertained while he organised the paperwork for me. Have already recommended this garage to friends and family and will continue to do so in the future!

    Reply from Woodhorn Motors on 21/03/17

    Thank you for your kind words Kat, they are much appreciated. I am sure you will enjoy your new car and remember we are here to help if you have any problems. all the best John


  • 5

    Relaxed, professional, trustworthy.

    By Peter F on 05 March 2017 | Verified purchase

    From the first time I contacted John at Woodhorn Motors I found him to be helpful, polite and very professional. All information on the car I was interested in was provided quickly and efficiently. When I visited his dealership he was again helpful, polite and very professional. Nothing was a problem, I was left to view the car on my own and there was no pressure tactics, it was a very relaxed experience which is very rare in the motor trade. Upon buying the car, everything that was offered was done, along with a few extra requests. John was happy to make sure I was happy and I was. My new car is amazing and I can't thank John [and Richard] enough for all they did for me. It was a pleasure meeting them both and I will be recommending him to everyone. When the time comes to buy another car, I will not hesitate to first see what John has on offer before considering any other dealership.

    Reply from Woodhorn Motors on 08/03/17

    Thank you so much for your kind words Peter, i do hope your Volvo serves you well and dont forget we are here to help anytime. I really appreciate the effort you went to in travelling to us. all the very best John


  • 5

    Outstanding customer service and greatl

    By Emma H on 04 March 2017 | Verified purchase

    'Outstanding' customer service and very supportive of me when purchasing my first car! Can not fault any stage of the process as it was kept simple and hassel free! Without the usual pressure sales, it really was a breath of fresh air and the car is just the ticket. The prices are fair and competitive so another thumbs up from me! Massive recommendations to friends and family and no doubts we will be back for the next one. Many thanks to John for helping me out with this and helping me get on the road!

    Reply from Woodhorn Motors on 08/03/17

    Thank you so much for your kind words Emma, I know you will enjoy your Polo, drive safe and dont forget we are here to help anytime. all the best John