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Customer reviews of Woodhorn Motors

At Woodhorn Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Woodhorn Motors

Woodhorn Motors
5
4.9

Based on 64 customer reviews

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  • 5

    Absolutely flawless

    By Yasmin L on 26 May 2017 | Verified purchase

    Went in to buy a specific car but when I asked about it they told me it had just been sold but I was told to wait and they would check their stock list for me. The salesperson I dealt with went above and beyond to find me the same car but more appropriate for what I needed and with a low mileage on it. he found me one which was perfect and said he could get it to the garage by the next day. I had just returned home when I got a phone call off the sales person to say that he, personally, went to Wingrove and drove said car back to Woodhorn motors. I went to see it that night and drove away with it the next day. Cannot fault the service I received at all!

    Reply from Woodhorn Motors on 27/05/17

    Thank you for your kind comments. I do hope you enjoy your new car and dont forget we are here to help if you have any issues. all the best John


  • 5

    5 star service without a doubt!

    By KATHLEEN L on 20 March 2017 | Verified purchase

    Extremely helpful and friendly sales advisor (John Clay) who offered his best opinions and helped advise me on my best options while buying a car. I also had my 3year old daughter with me (who can be a very hyper at times), but John was fantastic with her and provided toys and books to keep her entertained while he organised the paperwork for me. Have already recommended this garage to friends and family and will continue to do so in the future!

    Reply from Woodhorn Motors on 21/03/17

    Thank you for your kind words Kat, they are much appreciated. I am sure you will enjoy your new car and remember we are here to help if you have any problems. all the best John


  • 5

    Relaxed, professional, trustworthy.

    By Peter F on 05 March 2017 | Verified purchase

    From the first time I contacted John at Woodhorn Motors I found him to be helpful, polite and very professional. All information on the car I was interested in was provided quickly and efficiently. When I visited his dealership he was again helpful, polite and very professional. Nothing was a problem, I was left to view the car on my own and there was no pressure tactics, it was a very relaxed experience which is very rare in the motor trade. Upon buying the car, everything that was offered was done, along with a few extra requests. John was happy to make sure I was happy and I was. My new car is amazing and I can't thank John [and Richard] enough for all they did for me. It was a pleasure meeting them both and I will be recommending him to everyone. When the time comes to buy another car, I will not hesitate to first see what John has on offer before considering any other dealership.

    Reply from Woodhorn Motors on 08/03/17

    Thank you so much for your kind words Peter, i do hope your Volvo serves you well and dont forget we are here to help anytime. I really appreciate the effort you went to in travelling to us. all the very best John


  • 5

    Outstanding customer service and greatl

    By Emma H on 04 March 2017 | Verified purchase

    'Outstanding' customer service and very supportive of me when purchasing my first car! Can not fault any stage of the process as it was kept simple and hassel free! Without the usual pressure sales, it really was a breath of fresh air and the car is just the ticket. The prices are fair and competitive so another thumbs up from me! Massive recommendations to friends and family and no doubts we will be back for the next one. Many thanks to John for helping me out with this and helping me get on the road!

    Reply from Woodhorn Motors on 08/03/17

    Thank you so much for your kind words Emma, I know you will enjoy your Polo, drive safe and dont forget we are here to help anytime. all the best John


  • 5

    Very good dealer

    By Ronald B on 11 October 2016 | Verified purchase

    Very good dealer, the most courteous salesman you could ever meet. Very helpful excellent service.

    Reply from Woodhorn Motors on 15/10/16

    Thank you for your kind comments. Don't forget we are here to help any time. I trust your vehicle will do everything you need it to. kind regards John


  • 5

    Very relaxed and professional

    By Richard W on 10 October 2016 | Verified purchase

    Once again an excellent service from Woodhorn Motors, very easy no pressure approach felt at ease .This is the 3rd car we have bought from John and won't go anywhere else Thank you John.

    Reply from Woodhorn Motors on 15/10/16

    Thank you for your kind comments. I trust you will get many hours of happy motoring with your new car. don't forget we are here to help any time. i look forward to your next one. all the best John


  • 5

    Exceptional.

    By Linda W on 03 October 2016 | Verified purchase

    Extremely Friendly and very accommodating and Excellent service. Delighted with my car! *****Highly recommended*****


  • 5

    great customer service

    By Alan T on 22 September 2016 | Verified purchase

    First class service for start to finish highly recommended ¿¿


  • 5

    Easy Exciting Experience

    By Meegan T on 22 July 2016 | Verified purchase

    From the moment I enquired about the car I wanted John was very helpful! Can't thank him enough for helping me, would definitely recommend them!

    Reply from Woodhorn Motors on 23/07/16

    Thank you Meegan for your kind words. Enjoy your new Fiat 500 it was lovely to meet you. all the best


  • 5

    Not just the extra mile, miles ahead.

    By Pearl L on 06 July 2016 | Verified purchase

    I have recently purchased an excellent car from Woodhorn motors. Every aspect of this transaction has been processed with exceptional customer service and professional efficiency. I would attribute honesty, trust and integrity to Woodhorn Motors, and highly recommend anyone looking for a vehicle to check them out first. Woodhorn Motors were found on Auto Trader and living approx 230 miles from them has not, in any way, diminished their excellence.

    Reply from Woodhorn Motors on 07/07/16

    Thank you for your kind words they are much appreciated. I hope you have many many miles of happy and safe motoring with your Honda Jazz. I am just sorry i didnt get to meet you in person. kind regards